First, check your print balance on your Portal page. Do you have enough credits to cover the full print job? If you send a ten-page paper but only have six credits, nothing will print.
Which printer did you send it to? If you just clicked Print without actively choosing a printer, you probably just created a digital file (PDF) rather than a paper printout.
Is your file is very large or heavy with graphics? For a long text document, try printing only 1-2 pages. If that works, print the rest of it in portions of 50 pages. If your document is full of images, export it to PDF format and print that file.
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